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Mazda Your Way | 17 February 2021

Explore Mazda Your Way...

WEL­COME TO YOUR WAY
At Mazda we always put the driver first. That’s why we have developed a range of premium services that let you experience Mazda ‘Your Way.’
These new driver friendly options are designed to make the experience of buying and owning a Mazda as pleasurable as driving one.


MAZDA YOUR WAY

REMOTE CONSULTATION

Remote consultation lets you contact Mazda the way you want to. Whether you want to look at the latest models, talk through financing, or arrange a service, you can contact us by email, phone, live chat or video. We’re here to help.

 

CONSULTATIONS FROM THE COMFORT OF YOUR SOFA

At Mazda we believe the driver is the most important part of our cars. That’s why we offer remote consultations with email, video*, phone or live chat, so when you’re looking to buy a Mazda you can do so at your convenience.

REMOTE PRODUCT PRESENTATION

View the latest Mazda cars from the comfort of your home with a video demonstration. By looking at the car in a relaxed environment we can guide you through key features, luxurious interiors and even colour options. There will also be the opportunity to talk through any further questions you may have, such as options of how to finance your brand new Mazda.

 

VISIT OUR SHOWROOM FROM YOUR SITTING ROOM

We offer video product demonstrations* so you can view your new Mazda at your convenience.

 

RESERVE FROM HOME

When you have found your perfect Mazda you now have the option to make a reservation using contactless payment, all from the comfort of your own home.

FLEXIBLE DELIVERY

Now that you have purchased your beautiful brand new Mazda, you have the option of either a handover at your local dealer, or to have it delivered direct to your driveway**. This way, your new Mazda will be handed over at whatever is most convenient for you.

 

HANDOVERS FROM YOUR HOME

We offer flexible delivery**; either by collection from a dealer, or direct to your driveway.

FLEXIBLE SERVICING

To keep your Mazda in perfect driving condition we have a range of servicing options to make sure it gets the attention it deserves. Choose to book either online, phone, email or live chat where a dealer will be happy to discuss any queries relating to warranty, recall, servicing, or MOT in greater detail, plus the option to have a video consultation with one of our service advisors*.

 

SERVICING THAT'S AT YOUR SERVICE

We offer options like email, phone, video and live chat consultations to make booking your Mazda service* simple.

 

Contact us today to find out more: 
01792 310100

 

* Subject to availability terms and conditions, contact your dealer for details.

** Delivery charges may apply, please contact your Mazda Your Way dealer for details.

Enquire

Office: Neath Road, Morriston, Swansea, West Glamorgan, SA6 8JR
In England & Wales No: 01334431. Company No: 1334431. Data Protection No: Z6040681. VAT No: 822 119 656

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F.R.F Bridgend Limited trading as FRF Peugeot Bridgend, FRF Vauxhall Bridgend and The Car Warehouse Bridgend is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows F.R.F Bridgend Limited trading as F.R.F Motors to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only.
We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.
Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase.


Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.


All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.
Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotive-compliance.co.uk
Financial Ombudsman Service, the following information must also be added to this page: If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk
For all other complaints please email us at Complaints@frfmotors.com with full details of the the complaint along with your full name, phone number and email address and we will aim to get back to you within 7 working days.


*Please check the Motability scheme to ensure the vehicle you are interested in is available via the scheme.